Over the past few weeks, it’s become clear the world is facing an unprecedented challenge. Like you, I want to do what I can to keep our communities and families healthy and safe. My goal is to continue to provide a secure and effective counselling experience for my clients.

As many of you know, a large part of my professional practice is to offer Video counselling (also know as “telehealth”) as alternative to in-office appointments. Many of you already use or consider that option when you log into my online scheduling system.

Therefore, in a time when we are being asked to limit close face to face contact and unnecessary exposure to waiting rooms, starting this Wednesday, March 18 I will now be using this format exclusively.

This secure and confidential technology means you’ll continue to receive the support and guidance you need from the comfort and security of your own home or place of business.

I’ve included further details about video counseling below.

What is Telehealth (Video Counselling)?

Telehealth is a form of video conferencing allowing counsellors to provide services to clients outside of the office, for example at the client’s home, workplace or car. Over the years my clients have been very satisfied with the video counselling experience and effectiveness.

Requirements for Video Counselling
• Access to a private place and a computer/tablet/smart phone with a camera and high-speed internet.
• I will provide you with access to secure videoconferencing software free of charge. All you have to do is be on your device and logged on at the time of your appointment.
• Video counselling ensures connection between the client and therapist is completely secure. The teleconferencing software encrypts all forms of data, including video and audio.

Benefits
• No statistical difference in effectiveness between in-office or video appointments.
• Convenience.
• Eliminates commute time.
• Less stress.
• No sitting in waiting rooms.
• Eliminates health risks.